- Working Poor October 21, 2015 - Something we're going to see more off, we believe, is the cases of so-called "working poor" who are struggling to make ends meet. This client was one of the first that we're expecting, who found that there is quite simply too much month left at the end of the money. Her gas had run out… Continue Reading
- More Tax Credit Woes October 20, 2015 - Ths client suffers from Hughes disease and has an autistic son, plus three other children. Her partner is her carer, and they rely utterly on tax credits to get them through the everlasting expense of living day to day. For three weeks her tax credits have failed to materialise, and the family had reached the… Continue Reading
- Tax Credits Strike Again October 18, 2015 - We heard about a mum of four, with two of her children living with her and two away, who had been wrongly accused of having a new partner living with her. Instead of working to resolve the issue as quickly as possible, the ever-compassionate authorities (*SNORT*) were more content to drive her round and round… Continue Reading
- Deposit Shortfall October 9, 2015 - We were introduced to a chap who had just split from his wife. His daughters wanted to go with their Mum, but his son wanted to remain with Dad and so he definitely needed a place to call home. Just one teeny, tiny problem - he didn't have the cash to be able to afford… Continue Reading
- Raising Living Standards October 8, 2015 - We have some new friends, called RAISE who will be referring clients to us when they see real need. Our first arrived today in the form of a 47 year-old lady whose husband has had to be committed to nursing care because of dementia. Her benefits stopped on 10 August and she has insufficient command… Continue Reading
- A Birthday Boost September 21, 2015 - We learned from one of our members that a lady, whose little boy's birthday is due soon, has just been given four days' notice from her employers at the pub where she's been working and pulling in a small but regular wage. She reckons that the family will be down by £100 a week until… Continue Reading
- No Tricks, No Catches, No Worries September 14, 2015 - There's an old saying that tells us that if something appears too good to be true then it probably is, and to avoid it. This Client was very dubious about our offer of £150 to help her family out of the hole that they've been slowly sliding into since the husband left the Army after… Continue Reading
- Travel Cost Covered September 7, 2015 - We meet some lovely folk while we do our thing. A young chap had to get himself to an ESA medical appointment but didn't have the money. Our contact people managed to get his bank details, but then he came back to us and told us that the assessment office had altered his appointment to… Continue Reading
- Mental Health Help September 2, 2015 - We were introduced by a new referral agency to young man (22) who has been living in mental health supported accommodation, who has severe anxiety and depression. He failed to attend a medical examination appointment due to his condition, as well as a couple of subsequent appointments for JSA. He afterwards admitted that he'd booked… Continue Reading
- Bedroom Tax August 29, 2015 - was forced to move from her long term home that she had lived in and raised her family because with the bedroom tax she could no longer afford to live there. She is now a pensioner and living in a one bedroom flat, and has given up the garden she loved. Unknown to her, there… Continue Reading